25 Nov 2024
great communication and fantastic…
great communication and fantastic customer service. easy to deal with. products looks great and delivered on time. Read more
Recent Reviews of Essential
9 Apr 2025
Very quick and responsive
Very quick and responsive. Helpful with design and throughout the whole process.
1 Apr 2025
High Quality Products
Received our products and are extremely impressed with their high quality. The customer services was excellent, keeping us regularly updated, and the delivery process was incredibly speedy. I highly recommend this company.
28 Mar 2025
Very quick response to get quotation of…
Very quick response to get quotation of product, fast processing of orders and on time delivery. Great customer service and very satisfied with the item. Thank you.
27 Mar 2025
Incredible service
Incredible service, tremendous staff support, and fast delivery. Rachel was on top of the order and touched base daily. Thanks also to her colleague, Marcus, who jumped in when Rachel was unavailable. Quality product and selection!
26 Mar 2025
Fantastic experience
Jayden was very thorough throughout all communications and assisted with any requested changes or alternations requested. The final item has turned out exactly as was provided in the mock-up drawing.
17 Mar 2025
Theodore dealt with my initial query…
Theodore dealt with my initial query and has been prompt with replies and keeping me up to date with the order.
In fact the order was delayed as I hadn't spotted the original contact from him. My fault.
My art work was deemed fine and the order arrived fairly quickly. The products arrived all individually boxed and are a great product, The carriers, a fair few of them treated the main box with great respect and no damage or marks on the box at all.
11 Mar 2025
Great Service
When asked for a sample pen James sent it promptly. He was very patient as we (slowly) figured out exactly what kind of pen to get. He also sent mock-ups of how our logo would look on the pen we chose. We ended up with a great result. I felt proud as I placed a new pen on every employee's desk.
27 Feb 2025
Erwan was informative but never pushy. I took a while to make up my mind and he respected that.
Erwan was patient as I was working full time and looking for merch for my little start up. He knew to just touch base occasionally but to leave me to get back to him or I probably would have become annoyed. He wasn't pushy.
